The key to a successful installation is to always, without exception, start by installing the XBB Dongle® and testing until you find a recipe that matches your car. By following the correct installation order, you save a lot of time and trouble if it turns out that the XBB Dongle® is not compatible with your vehicle.

If you still require support with the XBB System, it is primarily handled by our resellers. However, most questions are answered in our FAQ and by following the manual, so please make sure to check there first.

If you still need assistance, troubleshooting will be much easier if you provide the following information when contacting the reseller.

• A detailed and clear description of the issue.
• Username in XBB Configurator (email address).
• Car model (year, lighting system, transmission type, etc.).
• Which lighting is connected to the XBB PowerUnit?

You can find contact details here.